Terms of Use (General Terms and Conditions – GTC)
1. General Scope
These Terms of Use govern the contractual relationship between ELOA Digital e.U., Grosswilfersdorf 15, 8263 Grosswilfersdorf, Austria (hereinafter “we”, “I”, or “the Provider”) and the customer (“Client”).
They apply to all services offered by the Provider, in particular performance‑based lead generation, B2B digital‑marketing campaigns and CRM integrations.
By using the services, submitting a signed contract or a lead request, the Client accepts these terms as binding.
The Provider reserves the right to amend these Terms at any time. Updates will be communicated by e‑mail and are deemed accepted unless the Client objects in writing within fourteen (14) days.
2. Contract Formation
A contract is formed when the Client signs an agreement, confirms an order in writing, or makes use of the Provider’s services.
All offers are non‑binding unless expressly stated otherwise. The agreed‑upon conditions (e.g., lead price, volume, exclusivity, targeting) are recorded in individual contracts or e‑mail correspondence.
The services are intended exclusively for business customers (B2B) in accordance with the applicable provisions of the Austrian Civil Code (ABGB) and the Austrian Consumer Protection Act (KSchG).
3. Scope of Services
The Provider supplies qualified leads generated through targeted online‑marketing campaigns.
Leads are delivered via the GoHighLevel CRM or through e‑mail/API endpoints, as stipulated in the specific agreement.
No guarantee is given for conversions, appointments or any particular financial result. Lead quality depends on targeting parameters, traffic sources and technical validation.
Unless otherwise agreed, leads are exclusive and delivered in real time.
4. Payment Terms
All invoices are payable within fourteen (14) days of issuance unless other terms have been agreed.
Payments shall be made by bank transfer to the account indicated on the invoice.
In case of late payment, the Provider may:
charge statutory late fees and suspend further delivery, and/or
terminate the agreement without further notice.
Prices are quoted in euros (EUR) net of VAT. Austrian value‑added tax (currently 20 %) is added to the net price in accordance with the Umsatzsteuergesetz (UStG).
5. Right of Withdrawal / Cancellation
Because the services are custom‑built and delivered digitally, there is no general right of withdrawal.
Delivered leads cannot be returned or refunded unless delivery fails due to the Provider’s error.
Cancellation of ongoing agreements is possible with fourteen (14) days’ notice, unless the contract states otherwise.
6. Liability and Warranty
The Provider is not liable for missed conversions, loss of revenue or failed follow‑ups, nor for delays caused by the Client’s technical environment.
Liability is limited to cases of gross negligence or intentional misconduct.
In any event, the Provider’s total liability is capped at the amount invoiced for the services rendered in the current billing period.
7. Data Privacy
Personal data is processed solely to the extent necessary for lead delivery and fulfilment of contractual obligations.
All data handling complies with the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG‑G). Full details are set out in the Provider’s Privacy Policy.
8. Intellectual Property
All marketing assets, forms, landing pages and funnel designs created by the Provider remain its exclusive property unless a written transfer is agreed.
Clients may not reuse, resell or modify the Provider’s systems or branding without prior written consent.
9. Jurisdiction and Applicable Law
This agreement is governed by the laws of the Republic of Austria, in particular the Austrian Civil Code (ABGB), the Consumer Protection Act (KSchG) and the Austrian Commercial Code (UGB).
The competent court for any disputes is the Regional Court (Landesgericht) of Graz, unless the parties agree on another venue in writing.
10. Contact Information and Legal Notices
Provider: Philipp Archan – Owner, ELOA Digital e.U.
Address: Grosswilfersdorf 15, 8263 Grosswilfersdorf, Austria
Phone: Available upon request
E‑mail: office (at) digileadsystem.com
VAT Identification Number (UID): ATU77734258
Responsible for the content according to § 55 para. 2 RStV: Philipp Archan, address as above
The Provider is neither obligated nor prepared to participate in a dispute‑resolution procedure before a consumer arbitration board.
Disclaimer
The information on this website is reviewed regularly and kept up to date. Nevertheless, no guarantee can be given regarding completeness, accuracy or timeliness, especially concerning external links. The Provider assumes no liability for the content of third‑party sites.
No cease‑and‑desist letters without prior contact!
If you notice any missing information, alleged infringement of third‑party rights, incomplete implementation of legal provisions or potential competition‑law issues, please notify us promptly and free of charge, citing § 12 para. 1 UWG. We will rectify any legitimate concerns within a reasonable period without requiring legal representation.